{"id":12547,"date":"2025-07-22T07:29:34","date_gmt":"2025-07-22T05:29:34","guid":{"rendered":"https:\/\/www.helicecocinas.com\/?page_id=12547"},"modified":"2025-07-22T08:58:45","modified_gmt":"2025-07-22T06:58:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.helicecocinas.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12547\" class=\"elementor elementor-12547\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5470f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c5470f1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2850f78\" data-id=\"2850f78\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f85fe22 elementor-widget elementor-widget-sp_easy_accordion_pro_shortcode\" data-id=\"f85fe22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sp_easy_accordion_pro_shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>#sp-ea-12544 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-12544.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-12544.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-12544.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-12544.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-12544.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1753105512\"><div id=\"sp-ea-12544\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-hover\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125440\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125440\" aria-controls=\"collapse125440\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> \u00bfDise\u00f1\u00e1is cocinas a medida?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse125440\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125440\"> <div class=\"ea-body\"><p data-start=\"289\" data-end=\"508\">S\u00ed. En H\u00e9lice Cocinas trabajamos exclusivamente con distribuidores que dise\u00f1an cocinas totalmente personalizadas. Nosotros nos encargamos de fabricarlas con precisi\u00f3n en nuestra planta.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125441\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125441\" aria-controls=\"collapse125441\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfPuedo personalizar materiales, colores y acabados?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125441\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125441\"> <div class=\"ea-body\"><p>Por supuesto. Disponemos de una amplia variedad de opciones para que cada cocina refleje tu estilo y personalidad.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125442\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125442\" aria-controls=\"collapse125442\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfCu\u00e1nto tiempo tarda todo el proceso?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125442\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125442\"> <div class=\"ea-body\"><p data-start=\"684\" data-end=\"872\"><span style=\"vertical-align: inherit\"><span style=\"vertical-align: inherit\">Depende del proyecto, pero generalmente el proceso completo tarda <strong>entre<\/strong> <strong>4<\/strong> y<strong> 8 semanas<\/strong> desde la validaci\u00f3n del dise\u00f1o hasta la instalaci\u00f3n final.<\/span><\/span><\/p><p data-start=\"2282\" data-end=\"2450\"><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125443\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125443\" aria-controls=\"collapse125443\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfTen\u00e9is exposici\u00f3n donde ver modelos de cocinas?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125443\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125443\"> <div class=\"ea-body\"><p>S\u00ed. Puedes visitar nuestro showroom para conocer de cerca modelos, materiales y soluciones. Es necesario solicitar cita previa para una atenci\u00f3n personalizada. Tambi\u00e9n puedes acudir a nuestros distribuidores oficiales en todo el territorio nacional.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125444\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125444\" aria-controls=\"collapse125444\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfRealiz\u00e1is reformas completas de cocina?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125444\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125444\"> <div class=\"ea-body\"><p>No. No realizamos reformas integrales, aunque ofrecemos apoyo t\u00e9cnico desde oficina cuando es necesario, gracias a nuestra amplia experiencia en el sector.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125445\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125445\" aria-controls=\"collapse125445\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfTrabaj\u00e1is solo en una zona geogr\u00e1fica concreta?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125445\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125445\"> <div class=\"ea-body\"><p>Principalmente operamos en Espa\u00f1a, pero tambi\u00e9n desarrollamos proyectos en<strong> Latinoam\u00e9rica<\/strong>,<strong> Norte de \u00c1frica<\/strong> y <strong>Centroeuropa.<\/strong> Consulta tu caso con nosotros.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125446\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125446\" aria-controls=\"collapse125446\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfQu\u00e9 tipo de electrodom\u00e9sticos ofrec\u00e9is?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125446\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125446\"> <div class=\"ea-body\"><p>Actualmente no colaboramos con marcas de electrodom\u00e9sticos, pero ofrecemos asesoramiento t\u00e9cnico para asegurar que todo encaje perfectamente en tu cocina.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125447\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125447\" aria-controls=\"collapse125447\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfPuedo traer mis propios electrodom\u00e9sticos?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125447\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125447\"> <div class=\"ea-body\"><p>S\u00ed, siempre que se ajusten a las medidas y especificaciones t\u00e9cnicas del dise\u00f1o aprobado.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125448\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125448\" aria-controls=\"collapse125448\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfQu\u00e9 garant\u00edas ofrec\u00e9is en vuestros productos?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125448\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125448\"> <div class=\"ea-body\"><p>Todos nuestros muebles cuentan con garant\u00eda de fabricaci\u00f3n, adem\u00e1s de la garant\u00eda legal vigente y soporte postventa.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-125449\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse125449\" aria-controls=\"collapse125449\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfC\u00f3mo puedo solicitar un presupuesto?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse125449\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-125449\"> <div class=\"ea-body\"><p>Puedes hacerlo a trav\u00e9s de nuestro formulario web, por tel\u00e9fono o visitando nuestro showroom. La primera cita es sin compromiso.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1254410\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1254410\" aria-controls=\"collapse1254410\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> \u00bfOfrec\u00e9is financiaci\u00f3n para proyectos de cocina?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1254410\" data-parent=\"#sp-ea-12544\" role=\"region\" aria-labelledby=\"ea-header-1254410\"> <div class=\"ea-body\"><p data-start=\"2282\" data-end=\"2450\">S\u00ed. Contamos con opciones de financiaci\u00f3n adaptadas a cada cliente. Cons\u00faltanos sin compromiso para m\u00e1s detalles.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p> [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":12568,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12547","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/pages\/12547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/comments?post=12547"}],"version-history":[{"count":0,"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/pages\/12547\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/media\/12568"}],"wp:attachment":[{"href":"https:\/\/www.helicecocinas.com\/es\/wp-json\/wp\/v2\/media?parent=12547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}